Midgeley Community Shop Demonstrates Volunteer-Led Success

As part of WACA’s Learning Visits programme, we’re connecting with established community businesses to gather practical insights and lessons learned. These visits help us understand different models of community ownership and operation, providing valuable guidance as we develop our own local initiatives. Each visit offers a unique perspective on what makes community enterprises thrive.

Midgeley Community Shop and Meeting Room

This entirely volunteer-run shop operates five days a week, closing on Tuesdays with reduced weekend hours (Monday, Wednesday, Thursday, Friday 9am-7pm, Saturday and Sunday 9am-1pm). The shop is supported by approximately 40 volunteers working across shop operations, community room management and back-office functions. Their management structure consists of a Management Group with a sub-committee, and they successfully raised funds through a community share offer and various grants.

During our conversations, the Midgeley representatives offered these practical pieces of advice:

Be aware of the need for start-up cash flow

Consider income potential from property assets

Establish separate management groups for different aspects of the business

Plan carefully for alcohol licensing requirements

The Midgeley experience shows how a committed volunteer workforce can successfully manage community retail operations, with flexibility built in for weekend events in the village.

We extend our warmest thanks to Sally and Jean from Midgeley for joining our sub-group meeting and sharing their wealth of experience so generously. Their practical insights into running a volunteer-led community shop were incredibly helpful. Special thanks also to Vanessa Barry from the WACA Learning Visits team for facilitating this valuable knowledge exchange.